How to download & save CCTV footage on Dahua DMSS app
This is our user-guide for downloading and saving CCTV video footage using the Dahua DMSS app. The instructions can be used for both Apple iOS and Android devices. We provide x2 different methods for saving / backing-up videos from the DMSS app: Method 1 is for saving a video clip; Method 2 is for saving via ‘recording mode’.
N.B. If you need help with your CCTV system, get in touch with our team here (this is a paid service).
Method 1: Video Clip
1. Tap on the Home icon then tap on the Playback (film reel) icon .
2. Tap on the + icon.
3. Select the camera channel you wish to playback.
4. Video playback will start playing. To Start downloading the video, then tap on Clip button (crop icon).
5. Move the timeline bar to set your Start Time, and then tap on Play button.
6. You will see the red line as your Start Time. Now move the timeline bar again to set your End time, then tap on Stop button.
7. Tap on OK.
8. The App is now downloading the selected Video playback clipping to the App’s local folder.
9. To locate the file, go back to the main menu. Swipe left on the home menu icon to find and tap on the File icon.
10. The downloaded video clips will be available on this menu. Prior to proceeding to the next step, make sure that your video is 100% downloaded.
11. If you would like to download the video clip to your mobile phone or share through the available App, you can tap on the Pencil icon, and then select the video.
12. On the bottom of the screen, you will see option to Share or Save your video.
Note: If this is the first time you download or save clip to your mobile phone, it will ask for ‘Photo Permission’, please make sure you press Ok to allow.
Method 2: Recording mode
1. From the Home Menu. Tap on the Playback icon (film reel).
2. Tap on the + icon.
3. Select the camera channel you wish to playback.
4. Video playback will start playing. To start recording the video, tap on Record button (film camera icon).
5. The button will now be in blue colour which means it has started recording. Tap on the Blue Record button again to stop recording.
6. The recorded video has now been saved to the App’s local folder.
7. To locate the file, go back to the main menu. Swipe left on the home menu icon to find and tap on the File icon.
8. If you would like to download the video clip to your mobile phone or share through the available App, you can tap on Pencil icon, and then select the video.
9. On the bottom of the screen, you will the see option to Share or Save your video.
Note: If this is the first time you have downloaded or saved a clip to your mobile phone, it will ask for ‘Photo Permission’. Please make sure you press ‘Ok’ to allow.
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